FAQ

These are general rules, but we are very flexible. If you have any issue with one of our products or with the buying itself, contact us sending an e-mail or a direct message on Instagram

E mail > brazilbeachwearco@gmail.com

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What is the other way I can make payments besides on the website?

- You can pay using Venmo;

- Add us on Venmo;

- E-mail us or send a direct message on Instagram to finish the process;

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How do your bikini size is compared to American swimsuits?

- Our swimsuits are manufactured in Brazil and our sizing is different than that in USA. Brazilian beachwear normally covers less of the body than American beachwear. 

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When can I be refunded?

- We only refund the money in cases when the product is damaged in a way that it can't be used at all.

It is only possible to refund the product if it was purchased within 30 days;

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If the product doesn't fit properly what should I do?

- It is only possible to change the product if it was purchased within 30 days and if it was never used;

- Contact us by e-mail;

- We will make the exchange for the size you need;

- If we don't have the same product you will have a credit to use to buy another product;

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If I don't like the design? Can I change for another one? 

- Contact us by e-mail;

- It is only possible to change the product if it was purchased within 30 days and if it was never used;

- You can change the design for another one that has the same price or more, paying the difference before the shipping of the product back;

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